Old Havana Casino
Old Havana Casino, established in 2012, evokes the spirit of the vintage Cuban casino scene. Operated by the Main Street Vegas Group and licensed in Costa Rica, this casino combines the nostalgic charm of old-world Havana with the modern perks of online gaming. This comprehensive review will delve into the features that make Old Havana Casino a destination worth visiting for any gaming aficionado.
What We Like About Old Havana Casino
Customer service is the backbone of any online casino, and Old Havana impresses with its 24/7 support system. Players can reach out via live chat, a toll-free North American phone, or email, ensuring that help is readily available at any hour.
Proven Fairness
The assurance of fair play is a significant draw for gamers, and Old Havana Casino has been proven fair by TST (Technical Systems Testing), adding a layer of trustworthiness to its operations.
Versatile Gaming Experience
Flexibility in gaming is another plus. Old Havana Casino offers a downloadable Android app, providing a convenient option for mobile gamers. Additionally, instant play is available for those who prefer to play directly from their browsers.
Gaming Variety
Old Havana Casino is powered by RTG , a well-known software provider in the online casino industry. This partnership brings a diverse range of games to the players, renowned for their graphics and fluid gameplay.
Areas for Improvement
Limited International Support - While North American players can enjoy toll-free phone support, the lack of an international support number is a downside for players residing outside of North America.
Transparency of Audit Information
While Old Havana Casino is TST certified, the full third-party audit certificate is not available for viewing, which may concern players who seek complete transparency regarding fairness.
Banking at Old Havana Casino
Old Havana Casino offers various deposit methods, including ClickandBuy, MasterCard, Money Order, Neteller, instaDebit, Visa, and MST Gift Card. These methods cater to a wide range of preferences and ensure secure transactions.
Currencies
The casino operates with US dollars, which is convenient for American players but may require currency conversion for international players.
Withdrawal Methods and Times
Players can withdraw their winnings via ACH, Cheque, Money Order, and Neteller. EWallet withdrawals take 24-72 hours, while bank transfers and cheques take significantly longer. A pending time of 2-5 days is also in place.
Withdrawal Limit
The withdrawal limit is set at USD 5,000 per week, which is reasonable and ensures that players can access their winnings without significant delay.
Responsible Gaming Tools at Old Havana Casino
Old Havana Casino is dedicated to promoting responsible gaming, offering a suite of tools to help players manage their gambling habits. These include deposit, wager, loss, and time/session limit tools, along with self-exclusion and cool-off/time-out options. The reality check tool and self-assessment test further empower players to stay in control.
However, it's noteworthy that Old Havana Casino does not participate in the Self-Exclusion Register, which could be a valuable addition to its responsible gaming resources.
The Old Havana Casino Experience
RTG's software ensures that players at Old Havana Casino have access to a premium selection of games. With an array of slots, table games, video poker, and specialty games, there's something to suit every taste.
RTP and Fairness
While the exact RTP (Return to Player) figures for the casino's games aren't explicitly listed, the TST certification is a reassuring indicator that the games provide fair and competitive payout rates.
Live Chat Feature
The live chat feature is a standout for customer service, offering players immediate assistance and answers to any queries they might have.
The Verdict on Old Havana Casino
Old Havana Casino captures the essence of Cuban gaming culture, blended with the convenience of modern online casinos. The 24/7 support, RTG's reputable games, and comprehensive responsible gaming tools create a secure and enjoyable environment for players.
While there are areas that could use enhancement, such as international phone support and transparency of audit certifications, the positives significantly outweigh the negatives.
The verdict? Old Havana Casino offers a delightful gaming retreat for those looking to indulge in a bit of nostalgic, yet contemporary, online casino fun.