BetPhoenix Casino

BetPhoenix has been around for over a decade now, making them very established in online sportsbooks and casinos. That's one of the great things about BetPhoenix is that they are not new to the game. They cater for punters all over the world with multiple different language options. The site explains on their pages that it was designed to bring together the western and eastern worlds of gambling. To that end, the site is available in English, Vietnamese, Chinese, and Spanish.

Available Games

BetPhoenix has a casino that really mainly complements its sportsbook business. But the games that are available to play are very well made and can be played in non-download formats that you can access from either a PC or from a mobile device. Some of the game sections on the site include

• Video Poker - this is an excellent game for punters, as it is super quick, has some strategy involved, and has excellent payout rates. In fact, if you find the right game and pay table, you can even get the odds back towards your favor, if ever so slightly.
• Slots - The site only has a couple slots to be played, around fifteen slot machines in total. This makes sense as the brand is focused mainly on the sports better but it is nice that they do still provide slots for those who are so inclined. The slot catalog has some excellent graphics and gameplay with great soundtracks too. It's too bad there aren't more games to choose from, but here are a few you should expect to find: Aztec Magic Lucky Blue, Platinum Lightning, Lucky Lady's Clover, Brave Viking
• Live Casino - The casino does offer some live dealer games among the relatively small catalog of titles in their casino lobby. Here the Dealer will greet you by your name and they are all extremely professional. Having a dealer on a video feed makes the games just feel overall more realistic, and the speed of play is far closer to that of a land-based casino.Baccarat, Blackjack, Roulette.

Big Bonus Up For Grabs

The site really is generous with their available promotions, it provides a lot of incentive for players and helps them to entice in some new players to their casino. Here are some of the bonuses you will find at BetPhoenix Casino.

The welcome bonus - at the sportsbook is a 175% match bonus to a maximum of $2,625. This is a fantastic bonus, but there are a couple of things to take note of in the terms and conditions: The wagering requirement is 18x the deposit and fees and bonus money earned. This is only open to cash deposits. Minimum deposit is $100. Aside from that, it is an excellent promotion Credit Card Deposit Bonus, these are broken into three different categories, which are:

1. 10% Free Play Credit Card Bonus - Minimum reload deposit: $100 Maximum reload deposit: $500 Maximum bonus amount: $50 Rollover requirement: 2x
2. 15% Free Play Credit Card Bonus - Minimum reload deposit: $100: Maximum reload deposit: $500: Maximum bonus amount: $75: Rollover requirement: 3x
3. 20% Free Play Credit Card Bonus - Minimum reload deposit: $100: Maximum reload deposit: $500: Maximum bonus amount: $100: Rollover requirement: 4x

There are of course the terms and conditions that come with these bonuses. You can easily find them clearly stated on the site in this relevant category, bonus and promotions.

Customer Service

Its true that it is quite difficult to have a good customer care service in this kind of industry as there are a lot of customers on one end and maybe the service end can get overwhelmed however, with BetPhoenix, if toys ring their service line you will get a real person on the phone pretty immediately, which should make it easier to have your issue resolved. In my opinion though, the best way to contact a casino support team is via live chat. It is also in real time, but you will get a transcript of the conversation for your own records. If you want to get into more detail, they also have their email address, although the response time will definitely be a little longer. Either way every player has a lot of options to contact the customer service team for help if needed.

Overall thoughts summed up

All in all, BetPhoenix Casino has a lot to offer their punters. They offer a wide selection of games and whilst it is clear that they favour the sports bets they still provide options for those players looking for something different to that. The Brand has worked with great software developers that ensure that the graphics visuals and sound effect of all the games are of high quality. I think if you were to check them out, you would certainly be entertained and enjoy what they've put up for offer.